How to deal with the faulty?
Firstly, Our products are produced in a strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new one with a new order for a small quantity.
For defective batch products, we will repair them and resend them to you or we can discuss the solution Including re-call
according to real situation.
Can your products’ logo, packaging, design be customized?
Yes, we offer customization service on these. Product appearance, performance, parameters, packaging, software, APP can all be customized.
How can you guarantee the quality ?
Professional product quality inspection team ensures order defective rate;
Otherwise, we take full responsibility according to our wholesome after-sales support system.
What is your delivery time?
For sample order, 3-5 days. For bulk order, 15-35 days.